Transfer Maids and Direct Hire from Indonesia Procedures

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This is an old post from 2012 on our previous Find a Nanny website: We are putting it here because a lot of the information is still relevant. However, do be aware that some things may have changed and it is always best to check with Singapore’s Ministry of Manpower (MoM)

Employing Transfer Maid or Direct Hire from Indonesia.

The Find a Nanny website also allows advertising of transfer maids. Transfer maids, or foreign domestic workers, are often a good way to find a good maid quickly and avoid going through a lot of red tape. As the maids are already here in Singapore, often the transfer can be completed quickly. Or in the other scenario, multiple maids can be interviewed, the preferred maid selected and the transfer effected smoothly at the appointed time. Transfer maids generally are more experienced that the ones typically presented by maid agencies, have overcome their home-sickness and culture shock. If I may characterise the typical transfer maid (not meaning to stereotype), they might be goal driven (to save money for their children’s education for instance) and therefore more focused.

Employing a Transfer Maid Without Going Through an Agent.

It is the new employer’s responsibility to complete the process 30 days before the Foreign Domestic Worker’s (FDW) Work Permit expires. Here are the steps:

  • Obtain consent of the transfer.
  • Confirm that the present employer has sent the FDW for her six monthly medical exam and if the last exam was 5 months ago, send her for one.
  • Submit a new Work Permit application for her, available here.
  • Only allow the FDW to start with you (the new employer) after the new work permit has been issued.
  • Collect the current Work Permit card before doing the transfer.
  • The previous employer must continue to pay the levy up until the day the new Work Permit is issued.

If the maid’s, or foreign domestic worker’s application is unsuccessful and the Work Permit is cancelled, the current employer must send the maid back to her country within seven days of the cancellation or expiry of Work Permit.

Direct Hire from Indonesia.

You may want to hire a particular person from Indonesia based on a recommendation. This is not as hard as some people make it out to be. The whole process should only cost you a few hundred dollars compared to well over a two thousand dollars if you use a maid agency. There is really only one step in the procedure that can go wrong and, naturally, it is on the Indonesian side. She MUST obtain a KTKLN ID Card, otherwise there could be complications at the airport in Indonesia. Please read below:

The Ministry of Manpower (MOM), has very detailed explanations of the process here.

The following is provided as a useful summary, but please do check the MOM website in case there have been changes.

You will need to gather all the relevant details about the lady you wish to employ as your new maid, such as:

  • Full name
  • Passport number
  • Passport expiry date
  • Date of birth
  • If married, spouse’s details
  • If she has worked in Singapore before, then get her previous Work Permit number.

Apply for the Work Permit (Foreign Domestic Worker)

  • You can do this on-line here (you will need a SingPass)
  • If you wish to do a manual submission, you can submit the completed Work Permit application form at any SingPost office
  • You must pay a $20 Administrative fee. Payment can be made using Visa, Mastercard or eNets Debit.
  • To process the Work Permit application will take one working day.
  • You can view and print the Work Permit Application Form from here.
  • It will take seven days for approval to be given by MOM after which the outcome of the application will be mailed to the employer.
  • If successful, you will receive an In-Principle letter or a “Letter of Notification to bring the Foreign Domestic Worker into Singapore”.
  • You will then have to pay the security bond for the maid. You can do that at NTUC Income, here, or with Anda Insurance here. Once purchased MOM will be automatically advised.
  • Post the following by registered mail:
    • In-Principle approval letter to the maid. She will need to show this to Singapore Customs upon arrival at the airport.
    • Insurance Security Bond copy.
    • The air ticket you purchased for her. (you can do this on-line)
  • Your Indonesian Foreign Domestic Worker must obtain a KTKLN card and these can only be made while she is in Indonesia. A list of the KTKLN offices can be found here.
  • As her employer, you will have to be at Singapore airport 30 minutes before her arrival to declare the In-Principal Approval Letter to the Immigration’s Office, otherwise the maid may be turned away.
  • Once the maid is in Singapore you will have 14 days to complete her medical check-up, which can be done at SATA

The total cost of doing this excluding the air tickets is about $150. A Maid agency will charge well over $2,000 so the slight inconvenience of doing it yourself is far outweighed by the savings in money. If you have the time.

 


54 Responses to “Private: Transfer Maids and Direct Hire from Indonesia Procedures”

  1. Jasmine15/04/20135:25 pm

    As long as my ex-maid apply KTKLN card from here home town and approved thus I can proceed apply all documents here in order to bring in to Singapore..

    REPLY

    • IRTI4215/05/20172:42 pm
      BUT ,if by employment agency why the agency didn’t asking any KTKLN cards where the helper is tranfer or direct hire from indonesia but the helper have experience in Singapore before. what is different application form from MOM for employer who Read more

      REPLY

  2. Avatar photo

    Yee Mei17/04/201310:53 am

    Hi Jasmine,
    Yes, that is correct. The KTKLN card will allow her to get through Indonesian Customs without hassle
    Many people get their maids this way from Indonesia and save themselves the expense of going through a maid agency.

    REPLY

  3. Josephine Ang28/04/20132:57 pm

    Is it still possible to direct hire indonesian FDW without going through agent?

    REPLY

    • Avatar photo

      Yee Mei28/04/20133:37 pm
      I believe it is still possible, however the situation is fluid and always changing. Embassies are getting more anxious to protect their citizens who work overseas from exploitation, and the easiest way for them to keep tabs on them is Read more

      REPLY

      • Josephine Ang07/06/20139:56 am
        I am going through direct hire without agent. All the paper works are done; the maid that I am going to employ has already obtained the KTKLN card, air ticket booked and security bond transmitted to MOM. I have given Read more

        REPLY

        • Avatar photo

          Yee Mei07/06/20138:04 pm

          That’s great Josephine, I believe that everything will be fine as it seems you have done everything correctly.
          Thanks for offering to come back here to share your experience.
          I can’t wait to hear from you
          Thanks again.

          REPLY

          • Josephine Ang17/06/201311:43 pm
            Hi Yee Mei, Thank you so much for your site which provided us detailed process in direct hiring. I have benefited so much from this site that I managed to direct hire a ex-Singapore maid sucessfully without much issue. My maid Read more

            REPLY

            • Avatar photo

              Yee Mei18/06/20139:25 pm

              That’s great news Josephine!
              Thank you so much for coming back here and letting us know

              REPLY

        • Ana01/08/20138:14 am
          Hi Josephine Could you please advise what documents are required for the KTKLN card? Also is there any other document from Indonesian embassy that is required, for example, do we need to get the maid-employer contract endorsed by the embassy? Was Read more

          REPLY

        • Serene12/09/20133:06 pm

          Hi Josephine

          Can you advise what did your maid said to the custom in Indonesia?

          I heard the maid cannot say that she is going to work and must look confident.

          Can you please reply me via leesl8012@hotmail.com

          REPLY

        • Hi Josephine14/10/20135:29 pm

          Hi Josephine
          Can I know how you get the… This conversation has been moved to here: https://findananny.sg/forum/direct-hire-from-indonesia/please-let-me-know-how-did-you-do-it/
          Regards
          Joey

          REPLY

    • crystal02/10/20131:35 pm
      Hi Josephine, I read that you have successfully do direct hiring of indonesian maid without going through agent. Please let me know how did you do it. I just…. This conversation has been moved to here: https://findananny.sg/forum/direct-hire-from-indonesia/please-let-me-know-how-did-you-do-it/ If you would like to Read more

      REPLY

  4. ah ling fat fat29/04/20134:14 pm

    Please advise how the FDW can obtain the KTKLN card in Indonesia ??

    REPLY

    • Avatar photo

      Yee Mei30/04/201310:20 am
      Hi, Here are the locations where a KTKLN card can be obtained. http://ktkln.bnp2tki.go.id/lokasi_ktkln.pdf Your maid/foreign domestic worker will have to do this herself. Note that there are offices in the International airports in Jalarta and Surabaya. I am told the the processing is Read more

      REPLY

  5. Idah30/04/20134:34 pm

    Hi, Can we still direct hire from Indonesia? Cos I heard from sources that the Indonesia Embassy has restrict dire hire. Only can go through Agency. Is it true??

    REPLY

  6. Avatar photo

    Yee Mei30/04/20136:08 pm
    I have heard nothing from official sources which suggests that direct hiring of domestic workers from Indonesia is not possible. Here is an article published in Taiwan just a few days ago: http://focustaiwan.tw/news/aall/201304230039.aspx It suggests that the Indonesian officials are ENCOURAGING direct Read more

    REPLY

  7. Linn03/06/20134:45 pm
    Hi Yee Mei Chance upon your website and am interested to “direct hire” my ex-indon maid . She is now back in Indonesia – Surabaya. Yes agent is charging ard SGD2500 inclusive insurance! Seems that getting the KTKLN card is key. It Read more

    REPLY

  8. Avatar photo

    Yee Mei03/06/20137:44 pm
    Hi Linn, I understand that to way to do it is to get the card at the airport on the same day of departure, but I must stress that I have never done this myself, so I really can’t predict the Read more

    REPLY

  9. iza09/06/20131:42 am

    Hi just want to check if I want direct hire from Indonesia will MoM check our income? Heard employing maid must have $2.5k monthly?

    REPLY

  10. Avatar photo

    Yee Mei09/06/201310:01 pm
    Hi Iza, Yes, I believe MOM will check your income, but I am not certain what the minimum amount is right now. I’ll try to find out, but I believe the MOM website would also have the answer (buried deep on page Read more

    REPLY

  11. Popori20/06/20132:15 pm
    Hi Yee Mei, So my ex-maid will first have to apply for a passport that is valid for at least 2 years in Indo before she can apply for the KTKLN card? Is that all she needs to do? Passport + KTKLN Read more

    REPLY

  12. Avatar photo

    Yee Mei21/06/201310:10 pm
    Hi Popori, You will need to do some preparation first. I don’t think I can explain it any better than I already have in the article above. Basically you will need to apply for a Work Permit (Foreign Domestic Worker) and when you Read more

    REPLY

  13. Carol Lam25/06/20138:59 am

    Hi Josephine

    Did you buy one way ticket to SIN or 2 way?
    How much did your domestic help gave for kopi $?

    Greatly appreciate the information shared on this website.
    Thank you all for sharing you experience

    REPLY

    • Josephine Ang05/07/201311:03 am
      Hi Carol, I only need to buy 1-way ticket. I gave her IPA letter and she applied KTKLN card – these 2 were enough for her to pass Indonesia and Singapore custom. She gave about $30 when questioned by Indonesia custom. Read more

      REPLY

  14. Snowy17/07/201311:52 am
    Hi Josephine, Can I check is there any problem with your maid getting the KTKLN card in Indonesian? My ex-maid got problem getting the KTKLN card, said that there must be a contract endorsed by Indonesian embassy here in Singapore. is that true? Read more

    REPLY

    • Josephine Ang17/07/20132:11 pm
      Hi Snowy, My maid did not have the contract too when applying for the KTKLN. She just need to pay more (some kopi$) and got her KTKLN card without contract. She only need to show her IPA letter and passport. Indonesia embassy Read more

      REPLY

      • June10/09/20133:53 pm
        Hi Josephine, How long did your maid take to apply & collect her KTKLN card? I’m trying to do a direct hire but the maid suddenly told me she can’t get the card yet told to wait 2 weeks and I have Read more

        REPLY

  15. Lee Jillian30/07/20132:18 pm
    Hi Josephine, Once the ex-maid enter Singapore, must she sit for any test again? I worry that I pay for the air-ticket and she fail the test, she needs to return to Indo. And also, must be draft our own contract Read more

    REPLY

  16. Rosalind05/08/201310:40 pm
    Hi, my maid is gng bk this oct for home leave. Her KTKLN card expire in mar 2014 (officially ending of 2yr contract). If she cont to extend her contract with me, do i still nd to bring her to Read more

    REPLY

  17. michelle17/08/20139:13 pm
    Hi Rosalind, i dont think you need to make till 2015…..as long she didnt go back to indo or travel to indo however, do not make in Batam as my maid was ask to bring money to give them. irritating suckers. so Read more

    REPLY

  18. Maria18/08/20132:04 pm
    Hi, I’m an Indonesian living in KL. Just wanting to inform that informal Indonesian workers such as maids and nannies can no longer apply for KTKLN cards at the airports as of january 2013. Airport office is solely for validating ktkln Read more

    REPLY

  19. Sharon22/08/20139:19 am
    Hi, I am enquiring on direct hire too. My ex-helper of 5 yrs wants to come back to work after her son is a year old. Her previous passport has expiry and she has to do a new one. Do you know Read more

    REPLY

  20. June03/09/201311:18 am

    I was told that the KTKLN card will take at least 2 weeks?
    Any mommies with experience how long it actually takes?

    REPLY

  21. Avatar photo

    Yee Mei14/09/20134:57 pm
    Hi Everybody, I decided that a forum might be a better place to continue the discussion about direct hire of maids from Indonesia, so if you would like to ask more questions, or help out others with your knowledge, please go Read more

    REPLY

  22. Cyan16/10/20131:05 am
    Hi, I chanced upon this site when trying to look for a direct hire helper from Indonesia. If any of you kind souls have an ex helper who is keen to return to work but you don’t require her assistance, This Read more

    REPLY

  23. Cola19/10/20139:21 am
    A friend recommended a indonesian maid ( experienced ex sin maid) to me . Apparently she already has her bio data with a indo/Sg agent. Does this mean that she has already taken a loan with the indo agent and Read more

    REPLY

  24. Kavita20/10/201310:49 am

    Hi i m looking for a transfer maid who can help me look after my kids urgently but i am not sure where to find for one and how to go about. Can u pls help mi.

    REPLY

  25. rajni12309/03/20141:38 pm
    When you direct hire a maid, how do you sign-up contract with the maid about salary and other contractual requirements? Are there any standard documents/processes? My ex-maid wants to come back after 4 month and I am trying to go Read more

    REPLY

  26. Avatar photo

    Yee Mei09/03/20144:44 pm
    Hi Rajini123 I’ve moved the conversation to the forum because forums are a much more efficient way to manage conversations. Much better than commenting on a post. The conversation has been moved to here: https://findananny.sg/forum/transfer-maids-1/how-to-re-hire-and-ex-maid-directly/#p48 where I’ve asked you a question. Once you have Read more

    REPLY

  27. michelle7830/01/20159:19 am

    I need a maid urgently, anyone can help?

    REPLY

  28. Julia07/11/201610:03 am

    The direct maid that i will be taking is from Tanjung Pinang. Tk reach Singapore by ferry. So can I should get her the ferry ticket instead of flight ticket right?

    REPLY

  29. malis07/11/20162:34 pm

    hi i just needed to enquire abt getting a helper from indonesia and tried calling indonesia embassy but was annoyed at nobody picking up the calls.
    is the KTKLPN card compulsory if anybody knw?

    REPLY

    • Avatar photo

      Yee Mei07/11/20164:15 pm
      I was told by a Indonesian maid who has worked for several families here in Singapore, that Immigration at the ferry terminals don’t bother with KTKLPN. I cannot verify that myself and please remember that the situation and the laws are Read more

      REPLY

      • malis08/11/20169:11 am

        lets just hope for the best. my helper is cmg via flight tho. she has also checked at her end the card is not required at all.
        thanks btw!

        REPLY

        • Avatar photo

          Yee Mei08/11/20169:15 am

          Good luck.
          Do let us know how it all went

          REPLY

  30. Shul28/12/20167:40 pm

    My maid went back thinking shes not coming back so i cancel her work permit. Can i still do direct hire myself?? So she need to apply ktkLN card so she can come in without any hassle??

    REPLY

  31. jai tan29/10/20179:25 am

    Hi, I need some advise regarding direct hiring of maid, which forum can go to?

    REPLY

    • Avatar photo

      Yee Mei29/10/20173:51 pm

      Find a Nanny can now offer that service for you.
      We take away all the hassle and uncertainty
      Contact us through the contact form if you are interested: https://findananny.sg/contact/

      REPLY

  32. NoiYeen31/10/201811:43 pm

    Hi… I am looking for a direct employment to get myself a maid. As I am a single mum and a sole breadwinner to 4 kids, I can’t afford to spend much. This will also be my 1st time and I would need advises and how to go through the whole process. Hope that I could be guided through it and will definitely appreciate it much.

 

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